Modern wooden desk with storage drawers and open shelves 150 x 60 x 75cm

1. Scope

This Exchange Policy applies to consumers in the United States who have purchased furniture and home furnishing products through the Vintageeyewearllc (vintageeyewearllc.com) website.

Exchanges are limited to products that meet the conditions of this policy, namely new and unused items in their original, intact packaging and in a condition suitable for resale.

2. Exchange Procedure

If a user wishes to exchange a product after receiving it, they must contact Vintageeyewearllc customer service within 14 days of receipt.

Customer service will review the condition of the product and provide exchange instructions together with a prepaid return shipping label.

The user must ship the product to the designated address and include the exchange form and details of the original order.

3. Exchange Address

Products intended for exchange must be sent to the following address:

Vintageeyewearllc Returns and Exchange Center

2807 LARKIN ST, PENSACOLA, FL 32514

United States

4. Shipping Costs

Vintageeyewearllc covers the shipping costs associated with an approved exchange; the user will not be responsible for applicable transportation costs.

We provide a prepaid return shipping label for the return shipment of the product.

5. Product Inspection

Upon receipt of the returned product, we will conduct an inspection.

If the product meets the exchange criteria, including being new and unused, we will arrange shipment of the replacement product within 2 business days.

6. Shipment of Replacement Product

The replacement product will be shipped through our available logistics partners, including FedEx, UPS, and DHL, to the address provided by the user.

Once the replacement order has been shipped, the user will receive a tracking number to monitor the shipment status.

7. Handling of Exceptional Situations

If a product is damaged or lost during transportation, please contact customer service immediately. We will review the situation and assist with the applicable claim or arrange a replacement shipment where appropriate.

If the replacement product is out of stock, we will inform the user and offer the option to select another product of equivalent value or receive a refund.

8. Customer Service Contact Information

This website is owned by VINTAGE EYEWEAR LLC

Company Name: VINTAGE EYEWEAR LLC

Address: 2807 LARKIN ST, PENSACOLA, FL 32514, United States

EIN: 88-3031621

Phone: +1 (407) 891-4861

Email: info@vintageeyewearllc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

1. Scope

This policy applies to all furniture and home furnishing products ordered by consumers in the United States through the Vintageeyewearllc (vintageeyewearllc.com) website.

It defines the conditions for order cancellation, the associated procedures, and the rules relating to refunds.

2. Time Limit for Cancellation Requests

Users may submit an order cancellation request within 24 hours following order confirmation.

If the order has already been shipped, the cancellation request cannot be processed directly; in this case, the Return Policy applies.

3. Cancellation Procedure

Users must submit cancellation requests through the official customer service channels:

Phone: +1 (407) 891-4861

Email: info@vintageeyewearllc.com

The user must provide the order number, full name, and shipping address so that customer service can verify the status of the order.

Customer service will confirm the order status and whether the order can be canceled within 24 hours after receiving the request.

4. Cancellation Conditions

Order Not Yet Shipped:

The order may be canceled directly, and an eligible refund will be issued.

Order Already Shipped:

Direct cancellation is not possible; the user may refuse delivery or follow the Return Policy to request a refund.

5. Refund Policy

Once the order cancellation has been confirmed, the refund will generally be processed within 2 business days and issued to the original payment method.

The refund will include the eligible amount paid for the canceled product and applicable taxes included in the original order total, subject to the applicable cancellation and refund conditions.

6. Shipping Status

If the order has already been shipped, the user may refuse delivery.

The refund will generally be processed within 2 business days after the shipment arrives back at the warehouse and the applicable return condition has been verified.

If the return is completed by refusing delivery, the user will not be responsible for return shipping costs, and the applicable return shipping costs will be covered by Vintageeyewearllc.

7. Customer Service Contact

Company Name: VINTAGE EYEWEAR LLC

This website is owned by VINTAGE EYEWEAR LLC

Address: 2807 LARKIN ST, PENSACOLA, FL 32514, United States

EIN: 88-3031621

Phone: +1 (407) 891-4861

Email: info@vintageeyewearllc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

8. Notes

To help ensure that a cancellation request is submitted within the applicable time period, please submit the request as soon as possible, before the order enters the shipping process.

The user should remain reachable so that customer service can verify the relevant information.

This Cancellation Policy applies only to orders placed through the official Vintageeyewearllc website.